This Privacy Policy Dubai page explains how Fitout | Renovation Dubai collects, uses, shares and safeguards your personal information when you visit our website, request a quote, or hire us for interior fit-out, renovation, remodeling and revamp work anywhere in Dubai and the wider UAE. In short: we only collect what we need, we never sell your data, and you stay in control of your information at all times.
Fitout | Renovation Dubai (“we,” “us,” “our,” or “the Company”) is a Dubai-based interior fit-out, renovation, remodeling and revamp contractor that has served residential and commercial clients across the United Arab Emirates since the mid-1980s. From apartments, townhouses and villas to offices, retail outlets, restaurants and large commercial spaces, we deliver more than twenty-five trades under one roof — including joinery, ceilings, gypsum, flooring, electrical, painting, doors, furniture, HVAC, MEP and 3D design.
We take your privacy as seriously as we take your project. This Privacy Policy Dubai document describes the personal information we handle, why we handle it, and the choices and rights available to you. It applies to www.fitoutandrenovationindubai.ae and to every channel through which you interact with us — our website forms, phone calls, emails, WhatsApp messages, site visits and quotations.
Our practices are aligned with the UAE’s national data-protection framework, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the PDPL), as well as the digital and consumer regulations that apply across Dubai and the seven emirates. By using our website or services, you agree to the practices described here.
We have written this policy in plain, everyday language rather than dense legal jargon, because we believe transparency builds trust. If anything here is unclear, or if you would like more detail about a specific point, you are welcome to contact us directly — our team will be glad to explain how your information is handled at every stage of your project, from your very first enquiry through to final handover and after-care.
We collect only the information that helps us understand your project, prepare an accurate quotation, and deliver high-quality fit-out and renovation work. The data we handle falls into three broad categories.
When you contact us, request a free quote, book a site survey or fill in a form, you may share:
When you browse our website, certain technical information is gathered automatically through cookies and analytics tools:
We refer to this automatically collected, non-identifying data as “device information.” It helps us improve site performance, fix errors and understand which of our services — from kitchen remodeling to commercial fit-outs — are most useful to visitors.
Occasionally we receive information from trusted third parties, for example when you contact us through a social media advertisement, a listing platform, a referral from an existing client, or an analytics provider. We only accept such data where it has been collected lawfully and with appropriate consent.
We use your personal information for clear, legitimate business purposes connected to delivering renovation and fit-out services. Specifically, we use it to:
Our Promise We process your data only for the purposes above. We do not sell, rent or trade your personal information to any third party for marketing. |
We only process your personal information where we have a valid legal reason to do so. Depending on the situation, our lawful basis may be one or more of the following:
If we ever rely on consent as our basis, you are free to refuse or withdraw it without affecting the core services you have engaged us to deliver.
Like most modern websites, ours uses cookies — small text files placed on your device — to make the site work, remember your preferences and measure performance.
You can accept or decline non-essential cookies through the consent banner on our website, and you can delete or block cookies at any time through your browser settings. To learn more about what cookies are and how to control them, see the independent guide at AllAboutCookies.org. You can also review how our analytics partner handles data in the Google Privacy Policy. Please note that disabling certain cookies may affect how the website functions.
From time to time, and only where you have agreed, we may send you helpful updates — such as seasonal renovation offers, new service announcements, or design inspiration relevant to homes and businesses in the UAE. We respect your inbox and your time, and you remain in full control:
We will never bombard you with unsolicited promotions, and we keep our marketing lists accurate and up to date so that you only hear from us when it is genuinely useful.
We treat your information as confidential and share it only when necessary to deliver your project or meet our legal duties. We may share limited data with:
We never sell your personal data, and we require every partner who handles it to apply security standards consistent with the PDPL.
We apply appropriate technical and organisational measures to protect your information against loss, misuse, unauthorised access, alteration and disclosure. These include access controls, secure storage, staff confidentiality obligations and encrypted connections where appropriate. Our approach reflects national cyber-security guidance, including the work of the Dubai Electronic Security Center (DESC) and the digital-governance standards set by the Telecommunications and Digital Government Regulatory Authority (TDRA).
While no method of transmission over the internet is completely secure, we continually review and strengthen our safeguards. If a data breach ever occurs that affects your rights, we will notify you and the relevant authorities as required by UAE law.
As part of delivering and documenting fit-out and renovation projects, we may capture photographs or video of the work in progress and the finished result. This helps us record quality, resolve any queries, train our teams and — where you agree — showcase completed projects in our portfolio. We will always seek your permission before publishing any images that identify your home, business or any individual.
On active construction and fit-out sites, closed-circuit television (CCTV) may be used for safety and security in line with UAE site-management regulations. Any footage is handled confidentially, kept only as long as needed, and accessed solely by authorised personnel.
We retain personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal, accounting and warranty obligations. For example, project and invoicing records may be kept for several years to honour workmanship warranties and comply with tax and commercial regulations in the UAE. When data is no longer required, we securely delete or anonymise it.
Under the UAE Personal Data Protection Law, you have meaningful rights over your personal information. These include the right to:
To exercise any of these rights, simply contact us using the details in Section 17. We may ask you to verify your identity before acting on a request, and we will respond within a reasonable time frame.
Some of our service providers — such as cloud hosting or analytics platforms — may process data outside the UAE. Where this happens, we take steps to ensure your information continues to receive an adequate level of protection through appropriate contractual safeguards, in line with the cross-border transfer rules set out in the PDPL.
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
Our website may contain links to manufacturer, supplier or government websites for your convenience — for instance, brand pages for the materials we use. We are not responsible for the privacy practices or content of those external sites, and we encourage you to read their own privacy policies before sharing any information.
Many of our clients prefer to reach us on WhatsApp. When you message us, we process your phone number and the content of your chat to answer your enquiry and assist with your project. These conversations are also governed by the privacy terms of the messaging platform you use, so please review those terms as well.
We may update this Privacy Policy Dubai page from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, requests or concerns about this Privacy Policy or your personal data, please reach out to us:
Fitout | Renovation Dubai delivers fit-out, renovation and remodeling services to clients in Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Wherever your project is located in the UAE, the same data-protection standards described in this policy apply to every interaction we have with you.
No. We never sell, rent or trade your personal data. We use the information you share only to provide quotations, deliver your fit-out or renovation project, and communicate with you across Dubai and the UAE.
This policy is governed by UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the PDPL), together with the applicable Dubai regulations on electronic data and consumer protection.
Email fitoutandrenovationindubai@gmail.com with your request. We will verify your identity and respond within a reasonable period, in line with your rights under UAE data-protection law.
Yes. We use essential cookies to run the site and optional analytics cookies to understand how visitors use our pages. You can accept or decline non-essential cookies and manage them through your browser settings at any time.
When you message us on WhatsApp, your phone number and chat content are processed only to respond to your enquiry. The conversation is also subject to the messaging platform’s own privacy terms.
Dubai’s single-source fit-out and renovation specialists since 1984. 25+ in-house trades delivering residential and commercial interiors across all seven emirates.